Sonic Bloom – Return Policy

At Sonic Bloom, we strive to make your shopping experience smooth, secure, and reliable. Please review our shipping and refund policies below to ensure you understand how we process and deliver your orders. MUST BE 21+ to order. 

Return Policy

We want you to be happy with your purchase. Our return policy applies to specific items only:

• 7-day return period for defective cartridges, disposables, or batteries.

• Must provide the original receipt or proof of purchase.

• All other products are final sale and cannot be returned, refunded, or exchanged.

Fraud Prevention

Your security is our priority. Our payment system actively monitors and flags suspicious activity.
To help protect against fraud:

• Billing and shipping addresses must match.

• If they do not, we may require:

  • A photo ID, and

  • The last four digits of the card used for payment.

• Provide the CVV code and ensure the name on the order matches the payment method.

• Sonic Bloom reserves the right to cancel and refund any order deemed a fraud risk.

In-Store Pickup

• Available exclusively for registered account holders.

• Signing up is quick and can be done during checkout.

• Currently offered only at our Statesville location at 3440 E Broad Street, Suite A - Statesville, NC 28625